One connected system for your work.
LUCY is a connected business operations and intelligence platform for growing SMEs across sectors. It brings customer information, projects, operational workflows, commerce and financial visibility, automation, team activity and analytics into one configurable system.
Work gets lost in the handoffs
In most growing businesses an enquiry becomes a quote, then a job, then an invoice, across several tools. Each handoff means re-keying details, chasing status and repeating the same client update.
Enquiry to delivery
Details are copied between inboxes, spreadsheets and separate tools, so every handoff is a chance to lose something.
Delivery stages
No single place shows which stage each job is in, so people ask, and the answer depends on who you ask.
Client updates
The same status question is answered by hand, again and again, for every client and every job.
Configure it around your work, not the other way round
Configure your stages
Set up the stages your work really moves through, whether that is a freight job, an event or a project.
Connect your data
Bring in customers and records from spreadsheets and webhooks, and connect the tools you already use through Zapier, n8n and Make.
Progress the work
Move each job through its stages, with tasks, bookings, quotes and invoices attached to the same record.
Share controlled status
Show clients the status you choose, without opening up the rest of your account.
The same model, set up for different kinds of work
These are example configurations that show how stages, records and client status are set up for different sectors. They are not customer results.
Freight and logistics
Quote, book, move and invoice each job from one record, with a status view the customer can open.
Events and project services
Take an enquiry through proposal, planning and delivery, with clients kept up to date as it goes.
We set LUCY up around your operation
NGA Dynamics also provides implementation and integration services, so the system is configured around how you work from the start.
Map the workflow
We look at how enquiries, jobs, handoffs and client updates run today and agree the stages.
Configure the account
We set up stages, fields, documents, automation rules, users and roles in LUCY.
Connect approved systems
We import your records and connect only the systems you approve.
Onboard your team
We walk your team through it and hand over.
Businesses we have worked with
Built and run by NGA Dynamics in Hull
NGA Dynamics Ltd is registered in England and Wales (company number 16683205), is based in Hull and is a member of the Hull & Humber Chamber of Commerce. LUCY is built and operated by our own team.
See how LUCY could fit your business
Request a workflow assessment, or book a product demonstration with the team.